Resume
Xujun Wang
International product operations and localization specialist with 6+ years driving global go-to-market content strategy across AI agent platforms (Coze by ByteDance), cloud infrastructure (Alibaba Cloud), and real-time communications (NetEase RTC). Proven track record of applying product operations thinking to multilingual content strategy, international user growth, and cross-cultural communication. TEM-8 and CATTI Level II certified. Foundational Spanish (A2).
Core Competencies
- International Operations: Multilingual content management, global market strategy, product internationalization, user journey optimization
- User Growth: Landing page conversion optimization (+18% CTR), user satisfaction improvement (+6.3pp), overseas SEO
- Localization: EN→ZH / ZH→EN translation (230+ docs), English UI review (800+ strings), terminology management, console copy
- Product Operations: AI product documentation strategy (50+ API/SDK docs), agile weekly release cycles, cross-functional collaboration
- Cross-Cultural Communication: Central Asia / Africa / South America market development, international contract review, multilingual team coordination
Selected Experience
International Trade Operations, Hangzhou Haidong Technology Co., Ltd.
Mar 2025 - Present
- Manage full-cycle import operations for green petroleum coke from Indonesian suppliers, covering supplier liaison, contract negotiation, and customs clearance.
- Led a 200-ton order through the complete import lifecycle, ensuring timely delivery and regulatory compliance.
- Leverage bilingual (EN/ZH) skills for cross-cultural supplier relationship management.
International Product Content Operations, CITIC Digital, on-site at ByteDance
Jan 2024 - Feb 2025
- Built international content systems for the Coze AI agent development platform, authoring 50+ English API and SDK developer documents supporting the platform's global go-to-market strategy.
- Managed 110+ bilingual feature documents and user guides synchronized with weekly product release cycles to ensure consistent international user experience.
- Reviewed and optimized 800+ English UI strings across the platform, elevating international UX quality and brand consistency.
- Collaborated with PMs and engineering to drive a closed-loop content operations workflow from requirements intake to delivery.
International Content Operations, Shanghai Newtouch, on-site at NetEase
Jun 2021 - Dec 2023
- Managed full-lifecycle multilingual content for real-time audio/video (RTC) products, including API references, SDK guides, and best practices.
- Led documentation architecture redesign based on user journey analysis, driving API documentation satisfaction from 78% to 84.3%.
- Optimized English copy for overseas product landing pages and cloud console interfaces, achieving an 18% improvement in click-through rates and directly contributing to international user growth.
Product Localization Operations, Fabu Information, on-site at Alibaba Cloud
Mar 2020 - Jun 2021
- Localized 230+ English technical documents for Alibaba Cloud's international product suite (VPC, PolarDB, DingTalk), adapting content for global markets.
- Improved English console copy across multiple cloud product interfaces, enhancing international user experience.
- Supported DingTalk's globalization initiative by localizing UI strings and international-facing content.
Earlier Career — International Market Development, Translation & Project Coordination
2007 - 2020
- International Market Development Specialist, Ministry of Water Resources (2014–2020): Expanded markets across Central Asia, Africa, and South America. Drove 100+ annual inquiries and ~$180K in attributed orders through SEO and website localization.
- Translator / Business Support, Geely Automobile Research Institute (2011–2014): Translated 20+ R&D contracts and technical documents; provided interpretation for international negotiations.
- Project Coordinator / Translator, Sinohydro Bureau 12 (2007–2011): Managed contract administration and cross-stakeholder communication for a major hydropower project in Vietnam.